Returns & Exchange Policy
Returns
You can return items within 30 days of purchase.
Products must be unused, in original packaging, and in resellable condition.
Proof of purchase is required.
Shipping fees for returns are non-refundable.
Exchanges
Exchanges are available for defective or damaged products.
If you need a different item, please return the original and place a new order.
How to Initiate a Return or Exchange
1. Contact us at hello@glowxxn.com with your order details.
2. We will provide the return/exchange instructions and address.
3. Ship the item back securely.
Refunds
Refunds are processed within 5-7 business days after we receive your return.
Refunds will be issued to the original payment method.
For any questions, feel free to reach out at hello@glowxxn.com.